Mr. Scott was a true professional from the time he reported to the office through the time he left. Just as with other trips he has made to our facility, he was courteous and before he departed he asked if there was anything else he could do for us/our company. He is focused on ensuring the customer is satisfied with the services received. Whatever you are paying Mr. Scott, I will confidently say its not enough. You are absolutely getting a bargain. Whenever anyone ask me about copier/printer support, I always refer them to South Coast Copy Systems(SCCS).